In today’s fast paced world, personal care and personal attention to your needs are invaluable. That is all you’ll receive from Crowley Ins, personal care. You’re not a computer file or computer customer, you are a real person and you will only deal with a real person. Your needs are the concerns of the agency. There is no finer an insurance office serving the public today, with good old fashion personal care, You are not just a customer to Crowley Insurance Agency, but a valued member of an extended family.
I have been a customer of Crowley Insurance Agency for over 30 years and would never consider switching. Numerous times throughout the years I have needed an immediate response, and they have always been there to help. Truly refreshing to have a family business embrace their customers like family!
Crowley Insurance has been instrumental in helping run our business and providing us with timely and personal service. Our calls are answered immediately and documents we need are provided quickly. Thank you for the great service! A+++
I called the other day because I was having an error message pop up when I tried to pay my insurance bill. The woman I spoke to from your office was fantastic and went out of her way to help me get the correct phone number for Harleysville. After speaking with someone, they transferred me back to your office where I spoke to the same woman again to update my address. She was super friendly and just the type of person I needed to talk to that day… it had been a rough day. Her just simply being friendly helped change my mood a lot. Any time I’ve ever emailed or called, I get a response back right away. That type of customer service is hard to find these days.
The office is so easy to talk to, the receptionists are always very friendly and eager to help you. I have emailed Mike Crowley in the middle of a crazy work day or even on a weekend, with always a quick respond. I am not always good at keeping on track with when things are due so sending a one line email asking about policy dates and getting a friendly reminder a few minutes later really helps out this busy mom! On a financial note, the cost of my car and home owners insurance policies were the most affordable through Crowley Insurance Agency!
When I called to speak with someone, Mike took my call and talked with me about the previous coverage I had and what shortcomings he noticed. He was able to offer pricing so I could compare apples to apples, which ended up allowing me to save money. The level of service I’ve received has been stellar and I’ve been confident in recommending Crowley Insurance to my friends and family.
After decades of dealing with the same large insurance company year after year, we realized that we had never ‘questioned’ our policies or prices. Our attitude was ‘it is what it is’. The idea of an independent agent never occurred to us. We are so pleased with the friendliness, attention and personal service we have received so far and very glad we changed!